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To Our Fjällräven Community,

In these unprecedented times we find ourselves on unstable footing and unsure of best next steps. One thing we all must do is to protect the health of our employees and communities.

Therefore, we have extended our temporary store closures until it is safe to reopen each location.

It’s important for our employees and customers to stay safely at home and to enjoy nature consistent with CDC guidance.

We will do all we can to support you during this time. Please note the following changes:

  • Our customer service team is available from 8am-5pm MT in their home offices to address any questions you have during our store closures, we are here for you: 1-855-996-3746.
  • Returns, tailoring & repair pick-ups are on hold until we re-open our stores and website.
  • Our 30-day return policy will be extended to accommodate in-store returns upon their re-opening.
  • Fjällräven has thrived because of our incredible customers and passionate, dedicated employees. We cannot wait to see you again in person in our stores and, in the place we all love, in nature.

As we all stay at home, we will be sharing how you best can stay connected to nature during this time. Please use these resources to be reminded that nature is indeed, waiting.

Fjällräven Foxtrail - Fjällräven stories from the Trail.
Learn more about gear, get inspired and prepare for your upcoming adventures in nature.

Nature is waiting – To access nature while you are inside.
Learn more on our Instagram Fjallraven_na

We will share opportunities, people and ways to connect you to nature while you are inside.

Take care of each other and be well.

Nathan Dopp
Fjällräven CEO of Americas
Fjallraven Canada Outdoor LLC


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